Shipping & Return Policy
Shipping Policy
Order Processing
- Orders are processed within 1–7 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking once your order ships.
Shipping Rates
We use USPS for all domestic and international orders. Shipping costs are calculated at checkout based on the total weight of your order and shipping destination.
| Weight Range | Shipping Method | Estimated Delivery Time | Typical USPS Rate* |
|---|
| 0 – 1 lb | USPS First-Class Mail | 2–5 business days | $4.50 – $6.50 |
| 1 – 5 lbs | USPS Priority Mail | 1–3 business days | $8.00 – $15.00 |
| 5+ lbs | USPS Priority / Ground Advantage | 1–5 business days | $15.00+ |
Final shipping costs are automatically calculated at checkout and reflect current USPS rates.
Free Shipping on Small Goods
We offer Free Shipping on orders of $15 or more (before tax) that contain only the following item types:
- Postcards
- Stickers
- Magnets
Mixed carts or items outside this category do not qualify for this offer.
International Shipping
We ship internationally via USPS First-Class International or Priority Mail International, depending on the order's weight and destination.
- International shipping rates are calculated at checkout.
- Delivery times vary by country but typically range from 7–21 business days.
- Buyers are responsible for any customs duties, VAT, or import taxes imposed by their country.
- We do not collect or pre-pay any international customs fees.
If you have questions about shipping to your country, feel free to contact us at info@bluesdesertsoul.com.
Return Policy
We want you to be completely happy with your purchase. If you're not satisfied, here’s how returns work:
Return Eligibility
- Returns are accepted within 30 days of delivery.
- Items must be unused, in original condition, and in the original packaging.
Non-Returnable Items
- Artwork (including original pieces and limited edition prints)
- Custom or personalized products
- Gift cards
- Final sale or clearance items
How to Start a Return
To begin a return, email us at info@bluesdesertsoul.com with:
- Your order number
- The item(s) you wish to return
- Reason for the return
We'll provide return instructions and a prepaid return label if eligible.
Return Shipping
- If your return is due to our error (e.g., wrong or damaged item), return shipping is free.
- For all other returns, return shipping costs will be deducted from your refund.
Refunds
Once we receive and inspect your return:
- Approved refunds will be issued to your original payment method.
- Processing typically takes 5–10 business days after we receive the return.
Contact Us
📧 Email: info@bluesdesertsoul.com
